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SERVQUAL and Model of Service Quality Gaps:

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SERVQUAL and Model of Service Quality Gaps:

https://yuiworld.files.wordpress.com/2011/07/4-servqual-and-model-of-service-quality-gaps.doc

Date added: January 31, 2015 - Views: 1

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Marketing XXX: Services Marketing

http://fisher.osu.edu/supplements/10/8865/SP_09_760_Stewart.doc

Date added: September 2, 2014 - Views: 2

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Time - SERVSIG - your service research community

http://www.servsig.org/pdf/Schedule2003.doc

Date added: May 2, 2013 - Views: 4

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Course Description - Department of Marketing

http://www.aumarketing.au.edu/Curriculum/TQF-Marketing%2010%20Updated%2004.05.2010/MKT4809%20Marketing%20for%20Services.doc

Date added: January 6, 2015 - Views: 2

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GUIDELINES FOR PREPARING PAPERS - SERVSIG - your service ...

http://www.servsig.org/pdf/Ray_Fisk_Paper_Guidelines_handout.doc

Date added: May 9, 2012 - Views: 62

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Syllabus - Stevens WebCampus | Spring Orientation Begins ...

http://webcampus.stevens.edu/uploadedFiles/020_Degree_Programs/_pdf/SME710_Syllabus.doc

Date added: October 15, 2012 - Views: 97

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Analysis of Service Quality and Customer Satisfaction, and ...

http://www.gcbe.us/2010_OBEC/data/Mohamad%20Rizan-1.doc

Date added: October 6, 2011 - Views: 183

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Marketing - Beyond Grey Pinstripes

http://www.beyondgreypinstripes.org/docs/2009/Marketing.doc

Date added: August 5, 2011 - Views: 597

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Appendix C - Ohio Department of Education

http://education.ohio.gov/getattachment/Topics/Career-Tech/Marketing-Career-Field/Integrated-Marketing-Communications-Pathway-Techni/References.doc.aspx

Date added: January 15, 2014 - Views: 40

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Consumer’s perception of food quality and its relation to ...

http://pure.au.dk/portal-asb-student/files/12512/ROSICA_LAZAROVA_-_Master_thesis.doc

Date added: November 30, 2011 - Views: 73

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Applying Statistical Methods in Business and Industry – the ...

http://pro.enbis.org/members/StateofArt.doc

Date added: September 3, 2011 - Views: 165

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Using IT governance frameworks to Improve service quality

http://citebm.business.illinois.edu/TWC%20Class/Project_reports_Spring2007/IT%20Governance%20Framework/yatang2/Yatang2.doc

Date added: May 2, 2013 - Views: 8

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Evaluation of a Consumer-generated MTM Marketing Plan

http://www.communitypharmacyfoundation.org/resources/grant_docs/CPFGrantDoc_24199.doc

Date added: June 30, 2012 - Views: 35

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homepages.uwp.edu

http://homepages.uwp.edu/crooker/service/454-SP14-SYB-final.doc

Date added: February 26, 2014 - Views: 22

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www.uta.edu

http://www.uta.edu/faculty/richarme/MARK%205330/MARK%205330%20Summer%202011/Syllabus%20Mark%205330%20Summer%202011.docx

Date added: October 12, 2011 - Views: 15

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Customer Relationship Management: Are Companies Getting ...

http://www.gcbe.us/2008_OBEC/data/Melodena%20Stephens%20Balakrishnan,%20Lien%20Els.doc

Date added: October 22, 2011 - Views: 54

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Customer satisfaction in Indian banking: - International ...

http://researchmanuscripts.com/IJCBRJanuary2012/7.doc

Date added: May 2, 2013 - Views: 33

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eduscapes.com

http://eduscapes.com/marketing/604syllabi.doc

Date added: November 23, 2012 - Views: 31

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www.bth.se

http://www.bth.se/fou/cuppsats.nsf/all/680e39d4cfe5d25ec125727b0051a2fb/%24file/MBA%20Thesis.doc

Date added: November 27, 2011 - Views: 62

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Business & Education - Innovative Learning Solutions |McGraw ...

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Date added: November 26, 2012 - Views: 548

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Business executives recognize that critical thinking is ...

http://www.fau.edu/WAC/courses/syllabi/GEB_3213.doc

Date added: August 31, 2011 - Views: 215

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European Journal of Social Sciences - Volume 5, Number 4 (2008)

http://www.unilorin.edu.ng/publications/olujidejo/25.%20Dimensions%20of%20Hospital%20Service%20Quality%20in%20Nigeria.doc

Date added: November 13, 2011 - Views: 19

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ASSIGNMENT 2004 - Nelson Mandela Metropolitan University

http://busman.nmmu.ac.za/busman/media/Store/documents/1st%20Year/04EB101-ASSIGNMENT-EXAMPLES---2006.doc

Date added: August 15, 2013 - Views: 3

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This cross-cultural content analysis compares advertisements ...

http://www.crossculturalresearch.com/ccr_website/proceedings07/Perry_Motley_Lewis.doc

Date added: February 3, 2012 - Views: 36

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International Service Business Management -- Curriculum Guide

http://www.moyak.com/papers/international-business-management.doc

Date added: September 30, 2011 - Views: 83

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Importance - Operations Research Society Of Eastern Africa ...

http://orsea.net/pastpapers/2008/Positioning%20strategy%20and%20market%20performance%20to%20ORSEA%20conference.doc

Date added: April 3, 2013 - Views: 29

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CUSTOMER LOYALTY : THE CASE OF MOBILE PHONE

http://e-journal.um.edu.my/filebank/articles/414/CUSTOMER%20LOYALTY.doc

Date added: February 21, 2013 - Views: 46

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www.nwmissouri.edu

http://www.nwmissouri.edu/dept/frosh/pdf/GettingStarted/A_Customer_Service_A.doc

Date added: September 24, 2011 - Views: 6

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Summary - Forskning fra Aalborg Universitet i VBN

http://vbn.aau.dk/files/19793412/Morelli_final_revised_13.11.docx

Date added: February 8, 2012 - Views: 21

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The Classic Conceptualization and Classification of ...

http://www.ua.ac.be/download.aspx?c=walter.vanwaterschoot&n=60153&ct=58601&e=154406

Date added: November 24, 2011 - Views: 48

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Effects of marketing mix elements on services brand equity

http://hrcak.srce.hr/file/74271

Date added: August 5, 2011 - Views: 74

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Combinatorial Issues in Interorganizational Process Design in ...

https://www.msu.edu/~wimblema/Papers/OCIS-2008-HWP.doc

Date added: February 11, 2012 - Views: 6

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Factors influencing the degree of international pricing ...

http://www.cbpp.uaa.alaska.edu/afef/international%20pricing%20strategy.doc

Date added: September 1, 2011 - Views: 112

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ONLINE SMALL BUSINESS OPPORTUNITIES AND DETERMINANTS OF ...

http://sbaer.uca.edu/research/asbe/2006/paper7asbe.doc

Date added: May 21, 2013 - Views: 15

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Tilak Maharashtra University

http://www.tmv.edu.in/pdf/BComMcom/M.Com-syllabus1.doc

Date added: May 25, 2012 - Views: 47

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FOLIO

http://foliozmsq.pbworks.com/f/briefing3.doc

Date added: July 5, 2013 - Views: 2

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Week 12 Sheets - Public Schools of Robeson County / Overview

http://www.robeson.k12.nc.us/cms/lib6/NC01000307/Centricity/Domain/1975/Business%20Management%20Week%2012%20Sheets.docx

Date added: June 8, 2014 - Views: 11

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www.topmarkdissertations.com

http://www.topmarkdissertations.com/attachments/category/53/sample%20dissertation%20chapter-_Departing_Hotel_Guest__Questionnaire.doc

Date added: July 10, 2013 - Views: 2

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Tauranga Applied Business Education Conference

http://www.nzabe.ac.nz/conferences/2006/notes/John%20Inglis%20NMIT.doc

Date added: November 21, 2013 - Views: 3

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Section 5 - Public Schools of Robeson County / Overview

http://www.robeson.k12.nc.us/cms/lib6/NC01000307/Centricity/Domain/2180/6621%20Reader%20friendly%20Section%205%20Teaching%20Planning%20Guide%20Units%201.00%20to%204.00.docx

Date added: July 24, 2013 - Views: 83

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Authors: - EHU

http://www.ehu.es/hartmann/icoria%2005/emac%2005%20energy%20brand%20loyalty.doc

Date added: August 28, 2014 - Views: 2

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Word-of-Mouth: - Student-online - Wörterbuch - Englisch ...

http://www.student-online.net/Publikationen/706/cover.doc

Date added: November 12, 2011 - Views: 92

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www.umdcipe.org

http://www.umdcipe.org/conferences/Moscow/papers/The_approaches_to_forming_quality_indices_of_public_services.doc

Date added: May 19, 2012 - Views: 3

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pure.au.dk

http://pure.au.dk/portal/files/45656339/Litteraturliste_2_.docx

Date added: February 22, 2015 - Views: 1

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PAPER: HOW TO MEASURE THE IMPACT OF A CRM STRATEGY ON THE ...

http://www.cuocsongso.com/upload_images/4/4/868312164611433839.doc

Date added: May 13, 2013 - Views: 19

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home.ku.edu.tr

http://home.ku.edu.tr/~globalbrand/files/Pinar_et_al_Extended_Abstract.doc

Date added: November 12, 2014 - Views: 5

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PROPOSAL - Makerere University

http://docs.mak.ac.ug/sites/default/files/DIPLOMA%20IN%20LIBRARY%20AND%20INFORMATION%20STUDIES.doc

Date added: May 2, 2013 - Views: 34

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covenantuniversity.edu.ng

http://covenantuniversity.edu.ng/content/download/12992/85582/file/Strategic+marketing+Mnagement+in+the+Nigerian+oil+and+gas-+A+Theoretical+framework+1.doc

Date added: December 7, 2013 - Views: 22

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Factor analysis - Erasmus University Thesis Repository

http://thesis.eur.nl/pub/5659/Crezee%2C%20Cees-Jan%20289163.doc

Date added: August 6, 2013 - Views: 35